iBP has the talent to redefine how you make your profit
iBP is a proven Business Process Outsourcing service provider, 100% Australian owned and managed since 2008. Here are some important facts you should know about us:
“The real beauty in every BPO is seeing the synergy between the people, the processes and the technology, working in smooth unison.”
Office space in any of the major cities around the world can run to astronomical costs. This has been one of the global drivers in outsourcing business processes, to be carried out efficiently by resources who may not be located on the same city block. This frees up expensive office space that could be utilized by people who generate revenue. Today’s technology enables real-time connection with those completing the outsourced functions and iBP’s secure digital network means we’re as good as being next door.
iBP’s technology infrastructure is located at a state-of-the-art Data Centre in the Melbourne CBD with full redundancy and backup services. All of our clients’ data is accessed through this location ensuring no data is held offshore. Our HR and IT resources are deployed within a secure environment meeting ISO27001 standards.
We drive competitive advantage into your business through price performance, so you generate substantial cost savings. You are also able to refocus your business by redeploying or freeing-up resources and capital that you may wish use to provide better service for your customers. We deliver the efficiencies that work for you:
We bring you a 99% reliability (our current benchmark) in the operation and execution of your business tasks.
Current business services available from iBP