1,000 Employee Global Logistics Company

Time-sensitive data demands speed for a global logistics leader

Delivering healthy profits is one iBP advantage. The other, is speed!

Air and Sea Freight Forwarding and Customs Clearance procedures are wholly time sensitive, especially airfreight shipments. So iBP established a 24×7 service with customs clearance and global tariff knowledge on board to deliver industry leading quality in service and turn around. Previous systems required a minimum 48 hours per task. iBP now completes these processes in 12 hours

Accounting for security – distributed and replicated.
Covering 100% of bank reconciliation services, Accounts Receivable and Accounts Payable, iBP has established a dedicated and central consolidated team, operating 24×7.

24×7 IT Help Desk.
Ensuring total customer satisfaction, iBP supports the client with an automated central help desk that is fully operational 24×7.

Automated Order Tracking.
Manual and sometimes inconsistent order tracking is replaced by an automated customer support, order tracking with an auto-rating feature.

Management Reporting becomes pro-active.
iBP transform static and reactive management and business reporting into real-time proactive solutions driven reporting.

In global logistics iBP has helped this global enterprise transform its systems and achieve savings of $2million per annum, and increase productivity by 20%, all within 18 months.